Terms & Conditions

Welcome to the website of Parmeshwaram Research Development and Foundation (PRDF).

These Terms & Conditions govern your access to and use of our website, donation facilities, online forms, information, programmes, services and other features made available through this website.

By accessing this website, submitting any information, registering for an activity, contacting PRDF or making an online donation, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you should discontinue use of the website.

1. About PRDF

Parmeshwaram Research Development and Foundation ("PRDF", "we", "our", or "us") is an organisation engaged in social development, community welfare, education, livelihood development, awareness activities, climate-related initiatives, gender equality, child development and other socially beneficial programmes and projects.

This website is intended to provide information about our organisation, programmes, activities, campaigns, initiatives and opportunities to support our work.

2. Acceptance of Terms

By using our website, you agree to comply with these Terms & Conditions as well as any additional terms, notices, policies or guidelines published on the website from time to time.

These Terms apply to all visitors, donors, supporters, volunteers, applicants and other users of the website.

3. Eligibility to Use the Website

You should use the website only if you are legally capable of entering into the relevant transaction, submitting information, or making a donation under applicable law.

If you are using the website on behalf of an organisation, institution, company, trust or other entity, you represent that you have the authority to act on behalf of that entity.

4. Permitted Use of the Website

You agree to use this website only for lawful and legitimate purposes.

You must not:

• Use the website for fraudulent, unlawful or misleading activities
• Attempt to gain unauthorised access to our website, server, database or other systems
• Introduce viruses, malware, malicious scripts or harmful code
• Interfere with the normal functioning, security or availability of the website
• Attempt to bypass security measures implemented by PRDF or its service providers
• Submit false, inaccurate or misleading information
• Impersonate another individual or entity
• Use another person's payment method without proper authorisation
• Copy, reproduce or commercially exploit website content without permission

PRDF may restrict or block access to the website where unlawful activity, fraud, security threats or misuse is reasonably suspected.

5. Online Donations

PRDF may provide an online donation facility through the website to allow individuals and organisations to voluntarily support PRDF's programmes and activities.

By making an online donation, you confirm that:

• The information provided by you is accurate and complete to the best of your knowledge
• You are authorised to use the selected payment method
• The donation is being made voluntarily
• The funds being donated are from lawful sources
• You understand that donations may be used towards PRDF's programmes, projects and organisational activities
• You have reviewed these Terms & Conditions and our Refund & Cancellation Policy

6. Use of Donations

Unless a donation is specifically accepted for a designated purpose, PRDF may use donations towards its programmes, projects, operational requirements and organisational objectives in accordance with applicable laws and internal policies.

PRDF may allocate funds according to programme needs, priorities, availability of resources and organisational requirements.

Where a donor contributes towards a specifically identified project or programme, PRDF will endeavour to apply the donation towards that purpose, subject to practical, legal and operational considerations.

7. Payment Gateway

Online donations and other payments may be processed through third-party payment gateway providers.

Depending on the payment gateway and your bank, available payment options may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Other supported electronic payment methods

The availability of any payment method is determined by the applicable payment gateway, bank, financial institution or payment service provider.

PRDF does not guarantee continuous availability of every payment option.

8. Payment Authorization

By initiating an online transaction, you authorise the relevant payment gateway, bank and payment service provider to process the payment.

A donation will be considered successfully received only after successful confirmation or reconciliation of the payment through the applicable payment gateway or banking system.

A transaction displayed as pending, interrupted, unsuccessful or failed should not automatically be considered a successful donation.

9. Payment Security

Payments are generally processed using third-party payment gateway infrastructure.

PRDF does not intend to directly collect or store sensitive payment authentication information such as:

• Complete Debit Card Number
• Complete Credit Card Number
• CVV / CVC
• ATM PIN
• UPI PIN
• Internet Banking Password
• One-Time Password (OTP)

Donors should never share such confidential credentials with PRDF representatives, volunteers, employees or any unauthorised person.

10. Failed Transactions

Online transactions may fail for reasons beyond PRDF's reasonable control.

Possible reasons may include:

• Internet or network failure
• Payment gateway downtime
• Bank server issues
• Incorrect payment information
• Authentication failure
• Insufficient funds
• Bank restrictions
• Technical problems
• Security or fraud-prevention checks

If your account is debited but your donation is not confirmed, please contact PRDF with the relevant transaction details.

11. Pending Transactions

A transaction may sometimes remain in a pending state while awaiting confirmation from the bank or payment gateway.

PRDF may wait for final confirmation before treating the transaction as successful and issuing an acknowledgement or receipt.

12. Duplicate Payments

If the same donation is accidentally processed more than once due to a technical error, duplicate click, payment gateway issue or genuine mistake, please contact PRDF as soon as possible.

Verified duplicate transactions may be reviewed under our Refund & Cancellation Policy.

13. Donation Receipts and Acknowledgements

PRDF may issue donation receipts or acknowledgements where applicable.

The donor is responsible for providing correct details, including:

• Full Name
• Email Address
• Mobile Number
• Address
• Any tax-related or statutory information requested

If incorrect information is submitted, the donor should contact PRDF at the earliest possible opportunity.

14. Tax Benefits

Any tax deduction, exemption or benefit associated with a donation will be available only where PRDF holds the relevant valid registration or approval and where the donation satisfies applicable legal requirements.

Donors should consult their own tax advisor regarding their individual eligibility for tax benefits.

15. Foreign Contributions

Donations originating from outside India or from persons or entities classified as foreign sources may be subject to additional legal and regulatory requirements.

PRDF will accept such contributions only where it is legally permitted to do so and through an authorised banking or payment mechanism.

PRDF reserves the right to decline, hold or return a payment where accepting the contribution may result in non-compliance with applicable law or banking requirements.

16. Refund and Cancellation

Donations are voluntary contributions and, once successfully processed and accepted, are generally considered final.

Refunds may be considered only in limited circumstances, including:

• Verified duplicate payment
• Incorrect transaction amount
• Technical payment error
• Unauthorised transaction
• Legal or regulatory reasons requiring reversal

All refund requests are governed by PRDF's Refund & Cancellation Policy.

Submission of a refund request does not automatically guarantee that a refund will be approved.

17. User-Submitted Information

When you submit information through contact forms, donation forms, volunteer forms, programme applications or other website forms, you are responsible for ensuring that the information is accurate and lawful.

PRDF may reject, remove or disregard information that appears fraudulent, misleading, offensive, irrelevant or unlawful.

18. Privacy

Personal information collected through this website will be handled in accordance with PRDF's Privacy Policy.

By providing information through the website, you acknowledge that your information may be processed for the purposes described in the Privacy Policy.

19. Intellectual Property Rights

Unless otherwise stated, the content available on this website may include materials owned by PRDF or used under appropriate permission.

This may include:

• Text and written content
• Graphics
• Logos
• Branding
• Photographs
• Videos
• Design elements
• Reports and publications

Users may view website content for personal, informational and non-commercial purposes.

No content may be copied, republished, reproduced, modified, distributed or commercially exploited without appropriate permission, except where permitted by law.

20. Third-Party Links

The PRDF website may contain links to third-party websites or services.

These external websites are operated independently and PRDF does not control their content, availability, security, privacy policies or terms.

Visiting third-party websites is at the user's own discretion and subject to the terms and policies applicable to those websites.

21. Third-Party Services

PRDF may use third-party services including:

• Payment gateways
• Hosting providers
• Email service providers
• Analytics providers
• Communication services
• Cloud services
• Other technical service providers

PRDF is not responsible for independent actions, outages or policies of third-party service providers beyond PRDF's reasonable control.

22. Website Availability

PRDF endeavours to keep the website accessible and functional.

However, access may occasionally be interrupted due to:

• Maintenance
• Technical issues
• Server downtime
• Security updates
• Internet service failures
• Third-party service interruptions
• Events beyond our reasonable control

PRDF does not guarantee uninterrupted or error-free availability of the website.

23. Accuracy of Website Information

PRDF makes reasonable efforts to maintain accurate and current information on the website.

However, programme information, project details, photographs, dates, statistics, contact information and other website content may change from time to time.

PRDF does not guarantee that every piece of information displayed on the website will always be complete, current or error-free.

24. No Professional Advice

Information provided on this website is primarily for general informational and organisational purposes.

Nothing contained on this website should automatically be interpreted as individual legal, financial, taxation, medical or other professional advice.

Where necessary, users should obtain advice from an appropriately qualified professional.

25. Limitation of Liability

To the extent permitted under applicable law, PRDF will not be responsible for losses arising solely from circumstances beyond its reasonable control.

Such circumstances may include:

• Banking system failure
• Payment gateway downtime
• Internet or network failure
• Third-party service interruption
• Unauthorised use of payment credentials not caused by PRDF
• Cyber incidents beyond reasonable control
• Force majeure events

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

26. Indemnification

To the extent permitted by applicable law, users agree to be responsible for consequences arising from their fraudulent, unlawful, unauthorised or improper use of this website.

27. Fraudulent or Suspicious Activity

PRDF may review, reject, suspend, hold or reverse a transaction where it reasonably appears to be:

• Fraudulent
• Unauthorised
• Suspicious
• Incorrectly processed
• In violation of applicable law
• Inconsistent with payment gateway or banking requirements

PRDF may cooperate with banks, payment gateways, regulatory authorities or law-enforcement agencies where legally required.

28. Modification of Services

PRDF may modify, suspend, discontinue or update website features, donation options, programmes or services from time to time.

Such changes may be made due to operational, technical, legal, financial or organisational requirements.

29. Changes to These Terms & Conditions

PRDF may revise these Terms & Conditions from time to time.

Changes may be required due to modifications in:

• Our programmes and services
• Payment systems
• Technology
• Website functionality
• Internal procedures
• Applicable laws and regulations

Revised Terms & Conditions will be published on this page with an updated "Last Updated" date.

30. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to apply to the extent permitted by applicable law.

31. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

32. Jurisdiction

Subject to applicable law, disputes relating to the use of this website, online donations, payments or these Terms & Conditions shall be subject to the jurisdiction of competent courts at Bhopal, Madhya Pradesh, India.

33. Contact Us

If you have any questions regarding these Terms & Conditions, online donations, transactions or the use of this website, please contact PRDF.